Experience
Miscellaneous
Selected Project Summaries
Type of Client
Methodology
Specific Research Objectives
Business Application
Real Estate
Developer
Focus groups among current homeowners in a unique housing community
  • Gain insight into:
    • The type of people who have chosen to live in such a community
    • The decision-making process involved in choosing to live there
    • How homeowners reconcile paying a premium for shared open space
  • Provide guidance for the design and marketing of a different type of housing community
Major Manufacturer of Children's Products
Quads with sales consultants for several direct marketing companies
  • Explore reactions to a new in-home selling concept
  • Uncover potential challenges, and gain input into how they might be addressed
  • Vet the proposition among people already committed to this kind of business model
A New In-Home Sales Channel for a Major Manufacturer of Children's Products

Focus groups with:

  • The company's sales consultants
  • Women who had attended one of this company's in-home sales parties
  • Prospects
  • Gain insight into expected benefits of:
    • Attending the party
    • The products
  • Garner feedback to 25 new product platforms
  • Help hone the positioning of the new in-home sales channel
  • Aid in the development of future products
Chain of Full-Service Car Wash Facilities
Focus groups with:
  • Frequent customers
  • Infrequent customers
  • Gain insight into car-washing attitudes and behaviors
  • Help begin to define target segments
  • Provide input into quantitative questionnaire development
  • Explore reactions to several loyalty program ideas
  • Aid in the development of new marketing and communications efforts
Television Cable Company
Focus groups among subscribers to analog cable
  • Investigate analog subscribers' awareness of digital cable's features and benefits
  • Explore reactions to specific features of digital cable
  • Gain insight into the barriers keeping analog subscribers from upgrading to digital cable
  • Probe reactions to a promotional print ad
  • Aid in future marketing efforts
Textile Manufacturer
Focus groups among prospects
  • Gain insight into the blanket purchase decision process
  • Explore consumers' perceptions of a specific type of blanket
  • Gauge awareness of and reactions to existing and proposed blanket brands
  • Gain feedback to alternative packaging options
  • Help guide marketing decisions for the introduction of a new brand of a specific type of blanket
Health Club Focus groups with different segments of the target audience
  • Provide insight into the attitudes and behaviors of the target audience
  • Elicit feedback to proposed enhancements to the facilities
  • Uncover the critical issues that need to be measured in quantitative research
  • Aid in the decision whether the health club should invest in significantly expanding its facilities and programs
Religious Institution In-depth interviews with parents whose pre-teens and teenagers are (or were) members of the youth program
  • Uncover the needs, concerns, and expectations of parents who are dissatisfied with the youth program
  • Help the institution make improvements to its youth program that will:
    • Meet the varied needs of its fellowship
    • Remain true to its goals

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