Experience
Publishing
Selected Project Summaries
Methodology
Specific Research Objectives
Business Application
Multi-phased research program, including:
  • Focus groups and in-depth phone interviews with teachers
  • In-person interviews with fifth graders
  • In-depth phone interviews with teachers who had participated in a beta test
  • Explore reactions to a new children's magazine concept
  • Gain feedback on prototypes of the magazine
  • Provide direction for refining the:
    • Editorial content
    • Design
Focus groups with children, which included:
  • Observation as they interacted with different media
  • Discussion of the media

(This was the first phase of a research program. Other components of the research included focus groups with teachers and quantitative research.)

  • Explore differences in children's relationships with print versus broadcast media
  • Learn about how these differences affect children's responses to advertising
  • Develop hypotheses to be tested in quantitative research
  • Develop guidelines for creating captivating, memorable print advertising
In-depth interviews with recent direct mail customers
  • Elicit feedback to a direct mail brochure being developed to promote a book
  • Aid in the refinement and optimization of the brochure prior to final production
Focus groups with current customers of a financial services organization
  • Gauge customers' reaction to the idea of a proprietary quarterly magazine
  • Provide feedback to:
    • Proposed content
    • Sample articles
    • Layout
    • Alternative cover designs
    • Proposed names for the publication

  • Help guide the design, positioning, and naming of the publication
Focus groups with business travelers
  • Gain insight into the mind-set of flight guide users
  • Explore attitudes toward and usage of two different flight guides
  • Probe responses to new product ideas
  • Learn which features and benefits to leverage in marketing efforts
  • Provide direction for improvements to the flight guide
In-depth interviews with direct mail recipients
  • Elicit feedback to the outer envelope and to the contents of several direct mail pieces that had already been used in live tests.
  • Provide insight into why certain direct mail pieces achieve better response rates than others
  • Offer suggestions for improving the direct mail pieces
Focus groups with teachers

Explore teachers’ attitudes toward and usage of:

  • The teacher’s guide that accompanies a student magazine
  • The website associated with that magazine
  • Uncover ways to increase teachers’ satisfaction with these resource to increase the likelihood that teachers will renew their classes’ subscriptions

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